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This queue is for tickets about the RTx-EmailCompletion CPAN distribution.

Report information
The Basics
Id: 92136
Status: open
Priority: 0/
Queue: RTx-EmailCompletion
People
Owner: Nobody in particular
Requestors: thor01 [...] mail.ru
Cc:
AdminCc:
Bug Information
Severity: (no value)
Broken in: 0.06
Fixed in: (no value)

History Show all quoted text
  Tue Jan 14 05:31:04 2014 thor01 [...] mail.ru - Ticket created
Subject: No search from Active Directory
Hi! System Ubuntu , locale LANG=en_US.UTF-8 LANGUAGE=en_US:en LDAP configured to AD Server. RT version was updated from 3.8.6 to 3.8.11 [crit]: Unable to search in LDAP: LDAP_ENCODING_ERROR (/usr/local/share/request-tracker3.8/plugins/RTx-EmailCompletion/lib/RTx/EmailCompletion/Ldap.pm:37) Not helped adding to Ldap.pm - use encoding 'utf-8'; Where i have to correct to make this plugin work correctly? Best wishes!
  Tue Jan 14 10:10:00 2014 falcone [...] bestpractical.com - Correspondence added
Subject: Re: [rt.cpan.org #92136] No search from Active Directory
Date: Tue, 14 Jan 2014 10:09:55 -0500
To: "thor01 [...] mail.ru via RT" <bug-RTx-EmailCompletion [...] rt.cpan.org>
From: Kevin Falcone <falcone [...] bestpractical.com>
On Tue, Jan 14, 2014 at 05:31:05AM -0500, thor01@mail.ru via RT wrote: Show quoted text
> RT version was updated from 3.8.6 to 3.8.11
Keep in mind, RT 3.8.17 is the current release in that series and 3.8 as a whole will be end-of-lifed in March 2014 http://www.bestpractical.com/rt/release-policy.html http://blog.bestpractical.com/2014/01/end-of-life-for-rt-38.html Show quoted text
> [crit]: Unable to search in LDAP: LDAP_ENCODING_ERROR (/usr/local/share/request-tracker3.8/plugins/RTx-EmailCompletion/lib/RTx/EmailCompletion/Ldap.pm:37)
This implies that the extension didn't encode the search properly. You should turn on debug logging so you can see the query being sent to the server and see if you can spot the problem. -kevin
  Tue Jan 14 10:10:01 2014 The RT System itself - Status changed from 'new' to 'open'