Subject: | Comparing LDAP values with truncated RT values leads to history bloat |
LDAP values longer than the RT field length will be truncated upon update.
Afterwards, all subsequent comparisons to see if the field needs to be
updated from LDAP will indicate that LDAP has a new value since the length
differs. The result, however, is that the same value ends up in the
database once truncated, and user history is bloated.
LDAP values should be truncated to the RT field length before being used
for comparison. This information *should* be accessible via -
Show quoted text
>_Accessible.
Refer to http://issues.bestpractical.com/Ticket/Display.html?id=22448 for
an example.