Bug #70641 for RT-Extension-MergeUsers: Changing user email address destroys matching address in other user

Wed Aug 31 11:47:37 2011 david.chandek.stark [...] duke.edu - Ticket created

Subject:	Changing user email address destroys matching address in other ouser
Date:	Wed, 31 Aug 2011 15:47:28 +0000
To:	"bug-RT-Extension-MergeUsers [...] rt.cpan.org" <bug-RT-Extension-MergeUsers [...] rt.cpan.org>
From:	David Chandek-Stark <david.chandek.stark [...] duke.edu>

Reported on rt-users: http://www.gossamer-threads.com/lists/rt/users/105023 Steps to re-create: 1. Create user A with email address X 2. Create user B with email address Y 3. Change user B's email address to X Result: RT_System changes user A's address to "0" (see http://issues.bestpractical.com/Ticket/Display.html?id=15024). Affects RT::Extension::MergeUsers 0.03 and 0.04 tested with RT 3.8.5. Perl version: v5.8.8 built for x86_64-linux-thread-multi OS: Linux 2.6.18-128.7.1.el5 #1 SMP Mon Aug 24 08:21:56 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux

Tue Feb 14 11:35:30 2012 tsibley [...] cpan.org - Correspondence added

On Wed Aug 31 11:47:37 2011, david.chandek.stark@duke.edu wrote: Show quoted text

> Steps to re-create: > > 1. Create user A with email address X > 2. Create user B with email address Y > 3. Change user B's email address to X > Result: RT_System changes user A's address to "0" (see > http://issues.bestpractical.com/Ticket/Display.html?id=15024).

Verified this on rt-4.0.5-59-g1021030 with MergeUsers 0.06. [rt3 #15024] explains why the value is 0, but the real bug is that MergeUsers sets user A's email address to undef.

Tue Feb 14 11:35:31 2012 The RT System itself - Status changed from 'new' to 'open'

Tue Feb 14 11:36:37 2012 tsibley [...] cpan.org - Subject changed from 'Changing user email address destroys matching address in other ouser' to 'Changing user email address destroys matching address in other user'

Tue Feb 14 11:36:37 2012 tsibley [...] cpan.org - Severity Critical added

Tue Feb 14 11:36:37 2012 tsibley [...] cpan.org - Broken in 0.06 added

Fri Mar 01 20:05:17 2013 root [...] localhost - Correspondence added

I believe this is fixed in version 0.07 and 0.08 of MergeUsers. Can you install the latest version and verify that the bug is fixed for you? 0.07 was released last summer, but we failed to update this ticket. Apologies if you've been suffering this bug all this time!

Fri Mar 01 20:05:18 2013 root [...] localhost - Status changed from 'open' to 'resolved'

Fri Mar 01 20:06:38 2013 tsibley [...] cpan.org - Correspondence added

Bah, that message was from me, TSIBLEY, but I was logged in as the rt.cpan.org administrator for system maintenance.

Fri Mar 01 20:06:40 2013 The RT System itself - Status changed from 'resolved' to 'open'

Fri Mar 01 20:06:40 2013 tsibley [...] cpan.org - Status changed from 'open' to 'resolved'

Fri Mar 01 20:06:55 2013 tsibley [...] cpan.org - Fixed in 0.07 added