| Subject: | CommandByMail : Test 3 |
| Date: | Tue, 07 Dec 2010 15:58:26 +0100 |
| To: | <bug-RT-Extension-CommandByMail [...] rt.cpan.org> |
| From: | "Horst Kriegers" <Horst.Kriegers [...] loro.ch> |
Hello,
I have trouble by using CommanByMail with CustomfFields.
CF labeled with an accent are not saved and CF wihout accent it works
fine.
Mail is UTF-8 encoded.
- CommandByMail : RT-Extension-CommandByMail_DEV-0.08_01
- RT version : 3.8.8
- perl, v5.8.8 built for x86_64-linux-thread-multi
- Linux psrtrac1 2.6.16.60-0.42.10-smp #1 SMP Tue Apr 27 05:11:27 UTC
2010 x86_64 x86_64 x86_64 GNU/Linux
- MySQL 5.1.45
RT Log extract :
-------------------
[Tue Dec 7 14:52:53 2010] [debug]: Guessed encoding: ascii
(/opt/rt_dev/bin/../lib/RT/I18N.pm:433)
[Tue Dec 7 14:52:53 2010] [debug]: Guessed encoding: ascii
(/opt/rt_dev/bin/../lib/RT/I18N.pm:433)
...
...
[Tue Dec 7 14:52:53 2010] [debug]: Running CommandByMail as hokr1
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:184)
[Tue Dec 7 14:52:53 2010] [debug]: Found pseudoheader:
CustomField.{Impact Continuité} => Non
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec 7 14:52:54 2010] [debug]: Found pseudoheader:
CustomField.{Qualification sécurité} => Non
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec 7 14:52:54 2010] [debug]: Found pseudoheader:
CustomField.{Liste désignation/domaine} => eChangebook
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec 7 14:52:54 2010] [debug]: Found pseudoheader:
CustomField.{Impact image} => Non
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec 7 14:52:54 2010] [debug]: Got command customfield{impact
continuité} => Non
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
[Tue Dec 7 14:52:54 2010] [debug]: Got command
customfield{qualification sécurité} => Non
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
[Tue Dec 7 14:52:54 2010] [debug]: Got command customfield{liste
désignation/domaine} => eChangebook
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
[Tue Dec 7 14:52:54 2010] [debug]: Got command customfield{impact
image} => Non
(/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
Sample mail is attached
Thanks in advance for you help
Horst
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| Subject: | Rép. : [RT DEV #1662] CommandByMail : Test 3 |
| To: | <adi.applications_dev [...] psrtrac1.loro.swiss> |
| Date: | Tue, 07 Dec 2010 15:52:50 +0100 |
| From: | "Horst Kriegers" <Horst.Kriegers [...] loro.ch> |
CustomField.{Impact Continuité}: Non
CustomField.{Qualification sécurité}: Non
CustomField.{Liste désignation/domaine}: eChangebook
CustomField.{Impact image}: Non
Champs personnalisé devant être mis à jour : Seulement le dernier est
modifier.
CustomFields to be updated : Only the the last one is updated