Skip Menu |

This queue is for tickets about the RT-Extension-CommandByMail CPAN distribution.

Report information
The Basics
Id: 62901
Status: resolved
Priority: 0/
Queue: RT-Extension-CommandByMail
People
Owner: Nobody in particular
Requestors: Samuel.Thoraval [...] lifetech.com
Cc:
AdminCc:
Bug Information
Severity: (no value)
Broken in: (no value)
Fixed in: (no value)

History Show all quoted text
  Wed Nov 10 13:05:21 2010 Samuel.Thoraval [...] lifetech.com - Ticket created
Subject: RT-Extension-CommandByMail-0.08_01 installation bug
Date: Wed, 10 Nov 2010 18:01:35 +0000
To: "bug-RT-Extension-CommandByMail [...] rt.cpan.org" <bug-RT-Extension-CommandByMail [...] rt.cpan.org>
From: "Thoraval, Samuel" <Samuel.Thoraval [...] lifetech.com>
Hi, I could successfully install RT-Extension-CommandByMail-0.08_01 using: perl Makefile.pl make make install However, after adding the plugin to the list of RT plugins: Set(@Plugins, qw(RTx::Calendar RT::Extension::MobileUI Filter::TakeAction)); I get the following error when attempting to restart apache which fails to start up: [Wed Nov 10 16:43:18 2010] [error] Can't locate Filter/TakeAction.pm in @INC (@INC contains: /var/www/html/rt3/bin/../local/lib /var/www/html/rt3/local/plugins/RTx-Calendar/lib /var/www/html/rt3/local/plugins/RT-Extension-MobileUI/lib /var/www/html/rt3/bin/../lib /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /var/www/html/rt3/bin/../lib/RT.pm line 660.\nCompilation failed in require at (eval 2) line 1.\n I've also tried the following but it does not work either: Set(@Plugins, qw(RTx::Calendar RT::Extension::MobileUI RT::Interface::Email::Filter::TakeAction)); Can you please help on this issue? I'm using rt-3.8.8, see additiona information below... Many thanks, Samuel [root@mack etc]# perl -v This is perl, v5.8.8 built for x86_64-linux-thread-multi Copyright 1987-2006, Larry Wall Perl may be copied only under the terms of either the Artistic License or the GNU General Public License, which may be found in the Perl 5 source kit. Complete documentation for Perl, including FAQ lists, should be found on this system using "man perl" or "perldoc perl". If you have access to the Internet, point your browser at http://www.perl.org/, the Perl Home Page. [root@mack etc]# uname -a Linux mack.solid 2.6.18-164.el5 #1 SMP Thu Sep 3 03:28:30 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux Best regards, Samuel
  Thu Nov 11 13:17:51 2010 ruz [...] bestpractical.com - Correspondence added
Subject: Re: [rt.cpan.org #62901] RT-Extension-CommandByMail-0.08_01 installation bug
Date: Thu, 11 Nov 2010 17:28:41 +0300
To: bug-RT-Extension-CommandByMail [...] rt.cpan.org
From: Ruslan Zakirov <ruz [...] bestpractical.com>
Hi TakeAction filter you should put into @MailPlugins option, but you also have to put RT::Extension::Command... into @Plugins. Regards, Ruslan. From phone. 2010 11 10 21:05 пользователь "Thoraval, Samuel via RT" < bug-RT-Extension-CommandByMail@rt.cpan.org> написал: Show quoted text
> Wed Nov 10 13:05:21 2010: Request 62901 was acted upon. > Transaction: Ticket created by Samuel.Thoraval@lifetech.com > Queue: RT-Extension-CommandByMail > Subject: RT-Extension-CommandByMail-0.08_01 installation bug > Broken in: (no value) > Severity: (no value) > Owner: Nobody > Requestors: Samuel.Thoraval@lifetech.com > Status: new > Ticket <URL: http://rt.cpan.org/Ticket/Display.html?id=62901 > > > > > Hi, > > I could successfully install RT-Extension-CommandByMail-0.08_01 using: > perl Makefile.pl > make > make install > > However, after adding the plugin to the list of RT plugins: > Set(@Plugins, qw(RTx::Calendar RT::Extension::MobileUI
Filter::TakeAction)); Show quoted text
> > I get the following error when attempting to restart apache which fails to
start up: Show quoted text
> [Wed Nov 10 16:43:18 2010] [error] Can't locate Filter/TakeAction.pm in
@INC (@INC contains: /var/www/html/rt3/bin/../local/lib /var/www/html/rt3/local/plugins/RTx-Calendar/lib /var/www/html/rt3/local/plugins/RT-Extension-MobileUI/lib /var/www/html/rt3/bin/../lib /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /var/www/html/rt3/bin/../lib/RT.pm line 660.\nCompilation failed in require at (eval 2) line 1.\n Show quoted text
> > I've also tried the following but it does not work either: > Set(@Plugins, qw(RTx::Calendar RT::Extension::MobileUI
RT::Interface::Email::Filter::TakeAction)); Show quoted text
> > Can you please help on this issue? > > I'm using rt-3.8.8, see additiona information below... > > Many thanks, > Samuel > > > [root@mack etc]# perl -v > > This is perl, v5.8.8 built for x86_64-linux-thread-multi > > Copyright 1987-2006, Larry Wall > > Perl may be copied only under the terms of either the Artistic License or
the Show quoted text
> GNU General Public License, which may be found in the Perl 5 source kit. > > Complete documentation for Perl, including FAQ lists, should be found on > this system using "man perl" or "perldoc perl". If you have access to the > Internet, point your browser at http://www.perl.org/, the Perl Home Page. > > > [root@mack etc]# uname -a > Linux mack.solid 2.6.18-164.el5 #1 SMP Thu Sep 3 03:28:30 EDT 2009 x86_64
x86_64 x86_64 GNU/Linux Show quoted text
> > > Best regards, > Samuel >
  Thu Nov 11 13:17:51 2010 The RT System itself - Status changed from 'new' to 'open'
  Tue Nov 16 04:56:42 2010 Samuel.Thoraval [...] lifetech.com - Correspondence added
Subject: RE: [rt.cpan.org #62901] RT-Extension-CommandByMail-0.08_01 installation bug
Date: Tue, 16 Nov 2010 09:53:20 +0000
To: "bug-RT-Extension-CommandByMail [...] rt.cpan.org" <bug-RT-Extension-CommandByMail [...] rt.cpan.org>
From: "Thoraval, Samuel" <Samuel.Thoraval [...] lifetech.com>
Many thanks Ruslan, it is working just fine now. I apologize I missed the difference while reading the INSTALL file... Best regards, Sam Show quoted text
-----Original Message----- From: Ruslan Zakirov via RT [mailto:bug-RT-Extension-CommandByMail@rt.cpan.org] Sent: jeudi 11 novembre 2010 19:18 To: Thoraval, Samuel Subject: Re: [rt.cpan.org #62901] RT-Extension-CommandByMail-0.08_01 installation bug <URL: https://rt.cpan.org/Ticket/Display.html?id=62901 > Hi TakeAction filter you should put into @MailPlugins option, but you also have to put RT::Extension::Command... into @Plugins. Regards, Ruslan. From phone. 2010 11 10 21:05 пользователь "Thoraval, Samuel via RT" < bug-RT-Extension-CommandByMail@rt.cpan.org> написал:
> Wed Nov 10 13:05:21 2010: Request 62901 was acted upon. > Transaction: Ticket created by Samuel.Thoraval@lifetech.com > Queue: RT-Extension-CommandByMail > Subject: RT-Extension-CommandByMail-0.08_01 installation bug > Broken in: (no value) > Severity: (no value) > Owner: Nobody > Requestors: Samuel.Thoraval@lifetech.com > Status: new > Ticket <URL: http://rt.cpan.org/Ticket/Display.html?id=62901 > > > > > Hi, > > I could successfully install RT-Extension-CommandByMail-0.08_01 using: > perl Makefile.pl > make > make install > > However, after adding the plugin to the list of RT plugins: > Set(@Plugins, qw(RTx::Calendar RT::Extension::MobileUI
Filter::TakeAction));
> > I get the following error when attempting to restart apache which fails to
start up:
> [Wed Nov 10 16:43:18 2010] [error] Can't locate Filter/TakeAction.pm in
@INC (@INC contains: /var/www/html/rt3/bin/../local/lib /var/www/html/rt3/local/plugins/RTx-Calendar/lib /var/www/html/rt3/local/plugins/RT-Extension-MobileUI/lib /var/www/html/rt3/bin/../lib /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /var/www/html/rt3/bin/../lib/RT.pm line 660.\nCompilation failed in require at (eval 2) line 1.\n
> > I've also tried the following but it does not work either: > Set(@Plugins, qw(RTx::Calendar RT::Extension::MobileUI
RT::Interface::Email::Filter::TakeAction));
> > Can you please help on this issue? > > I'm using rt-3.8.8, see additiona information below... > > Many thanks, > Samuel > > > [root@mack etc]# perl -v > > This is perl, v5.8.8 built for x86_64-linux-thread-multi > > Copyright 1987-2006, Larry Wall > > Perl may be copied only under the terms of either the Artistic License or
the
> GNU General Public License, which may be found in the Perl 5 source kit. > > Complete documentation for Perl, including FAQ lists, should be found on > this system using "man perl" or "perldoc perl". If you have access to the > Internet, point your browser at http://www.perl.org/, the Perl Home Page. > > > [root@mack etc]# uname -a > Linux mack.solid 2.6.18-164.el5 #1 SMP Thu Sep 3 03:28:30 EDT 2009 x86_64
x86_64 x86_64 GNU/Linux
> > > Best regards, > Samuel >
  Tue Nov 16 08:28:12 2010 cpan [...] jibsheet.com - Status changed from 'open' to 'resolved'