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This queue is for tickets about the common-sense CPAN distribution.

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The Basics
Id: 49503
Status: rejected
Priority: 0/
Queue: common-sense

People
Owner: Nobody in particular
Requestors: bkb [...] cpan.org
Cc:
AdminCc:

Bug Information
Severity: Critical
Broken in: (no value)
Fixed in: (no value)



Subject: Module is badly broken
My kitten ran away from home. I blame this module.
Hi BKB! On Mon Sep 07 21:38:16 2009, BKB wrote: Show quoted text
> My kitten ran away from home. I blame this module.
Thanks alot for this bugreport. Unfortunately we can't find any code related problems that would make cats run away from home. One of the authors even has a cat and none such behaviour could be observed. We sincerely hope that your kitten returns to you again. Greetings, Robin
Subject: Re: [rt.cpan.org #49503] Module is badly broken
Date: Tue, 8 Sep 2009 13:21:28 +0200
To: Ben Bullock via RT <bug-common-sense [...] rt.cpan.org>
From: Marc Lehmann <schmorp [...] schmorp.de>
Hi! You sent a possible bug report on or via rt.cpan.org. Please read this mail carefully if you want to be heard. Most likely, your report will be ignored. Please close the ticket again and sent it to the official contact address for the module in question (or send it to rt.cpan.org@schmorp.de). Why is this necessary? rt.cpan.org has many deficiencies which makes it tedious and hard to use, increasing the workload on the people who provide all the perl modules you probably appreciate (and that is really to be avoided - module authors should be able to invest all their time into improving their modules and not fighting with rt.cpan.org's bugs). Still, for some people, rt.cpan.org is useful to have, and some people even like it and really want to use it. That is fine, too. Unfortunately, the designers of rt.cpan.org didn't make their "service" optional - you can neither opt-in nor opt-out of rt.cpan.org as a module author. Just like a spammer, rt.cpan.org forces its "service" (whether wanted or unwanted) on everybody. Just like a spammer, they don't care for the people they actively hurt. Just like a spammer, they don't don't care to fix these issues and make their "service" ethically acceptable. You cannot even configure it to redirect tickets to somewhere else. Unfortunately, ignoring rt.cpan.org is not an option either: for people reporting possible bugs there is no indication that their report will be ignored, and for module authors it means they miss possibly vital bug reports (and of course it's a great impression if rt.cpan.org has lots of bug reports that are unanswered, making a module unmaintained when in fact the opposite might be true). This is why it is important that you delete/resolve your ticket. I am sorry that this wasted a bit of your time, but please understand that I am just as much a victim as you are - the problem is the unethical stance of the rt.cpan.org providers who force their "service" on everybody. Please redirect your bug report as stated in the beginning of this mail, and please consider petitioning the rt.cpan.org providers to stop their unethical behaviour and allow opt-in, opt-out, or some redirect option. Thanks a lot, Marc Lehmann <rt.cpan.org@schmorp.de>