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This queue is for tickets about the Net-DNS CPAN distribution.

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The Basics
Id: 33500
Status: resolved
Priority: 0/
Queue: Net-DNS

People
Owner: Nobody in particular
Requestors: areed [...] lacombe.ca
Cc:
AdminCc:

Bug Information
Severity: Important
Broken in: 0.61
Fixed in: (no value)



Subject: DNS mailing issue
We are currently using a Squirrel mail server for our email. Just recently we have realized that a very important email domain, we can not email to. We keep getting a CNAME lookup failed temporarily. (#4.4.3) error when sending emails to an address such as ****@gov.ab.ca. After doing some research on the Internet I believe it has something to do with the DNS responses we are getting from their server. That it may not be the normal 512 bytes. It may be to large for our server to handle. The message is put into a buffer on our server and is tried again later. Once it has tried its maximum number of times it will send an error message to the user and will be bounced back. Attached is a copy of our Perl print out we are also using Fedora Core 4 as our OS. To install squirrel mail we used the Toaster Package and it was installed back in October of 2007. The version of squirrel mail is 1.4.0. We are using Net-DNS-0.61 and our name server is easyDNS. If there is anymore information or any questions that you have I would be happy to answer them for you. Thanks for all your help in advance.
Subject: Perl Version
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application/octet-stream 4.3k

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From: rwfranks [...] acm.org
On Thu Feb 21 17:11:31 2008, AReed wrote: Show quoted text
> We are currently using a Squirrel mail server for our email. Just > recently we have realized that a very important email domain, we can not > email to. We keep getting a CNAME lookup failed temporarily. (#4.4.3) > error when sending emails to an address such as ****@gov.ab.ca. After > doing some research on the Internet I believe it has something to do > with the DNS responses we are getting from their server. That it may not > be the normal 512 bytes. It may be to large for our server to handle. > The message is put into a buffer on our server and is tried again later. > Once it has tried its maximum number of times it will send an error > message to the user and will be bounced back. > > Attached is a copy of our Perl print out we are also using Fedora Core 4 > as our OS. To install squirrel mail we used the Toaster Package and it > was installed back in October of 2007. The version of squirrel mail is > 1.4.0. We are using Net-DNS-0.61 and our name server is easyDNS. If > there is anymore information or any questions that you have I would be > happy to answer them for you. Thanks for all your help in advance. >
From: rwfranks [...] acm.org
On Sun Feb 24 20:27:27 2008, rwfranks@acm.org wrote: Q) Does Squirrelmail depend on Net::DNS? find /tmp/squirrelmail-1.4.13 -exec grep 'Net::DNS' {} \; | wc 0 0 0 A) No. Q) Does mailing ****@gov.ab.ca ever involve resolving a CNAME record? gov.ab.ca. 300 IN MX 5 mail1.gov.ab.ca. gov.ab.ca. 300 IN MX 7 mail2.gov.ab.ca. gov.ab.ca. 900 IN A 142.229.168.32 gov.ab.ca. 900 IN A 142.229.40.32 gov.ab.ca. 86400 IN TXT "v=spf1 ip4:142.229.0.0/16 ip4:199.213.0.0/16 ip4:199.214.0.0/15 ip4: 198.161.6.0/24 ip4:192.197.228.0/22 ip4:155.15.208.0/24 ip4:155.15.250.0/24 ip4:139.142.0.0/16 ip4:142.149.0.0/16 ip4 :142.94.0.0/16 ip4:198.161.170.160/28 ip4:216.123.218.128/28" " ip4:198.51.156.0/24 ip4:204.101.101.12 ip4:204.104.13 5.0/24 ip4:139.142.5.70 -all" ---- [1] gov.ab.ca. 300 IN MX 5 mail1.gov.ab.ca. mail1.gov.ab.ca. 86400 IN A 142.229.224.159 mail1.gov.ab.ca. 86400 IN A 142.229.224.160 [2] gov.ab.ca. 300 IN MX 7 mail2.gov.ab.ca. mail2.gov.ab.ca. 86400 IN A 199.213.46.194 mail2.gov.ab.ca. 86400 IN A 199.213.46.195 A) No. Q) Are responses from authoritative server excessively large? check_mx -d gov.ab.ca is-dns1.gov.ab.ca | grep answer ;; answer from 198.161.6.8:53 : 249 bytes ;; answer from 198.161.6.8:53 : 79 bytes ;; answer from 198.161.6.8:53 : 173 bytes ;; answer from 198.161.6.8:53 : 79 bytes ;; answer from 198.161.6.8:53 : 482 bytes ;; answer from 198.161.6.8:53 : 85 bytes ;; answer from 198.161.6.8:53 : 179 bytes ;; answer from 198.161.6.8:53 : 179 bytes ;; answer from 198.161.6.8:53 : 85 bytes ;; answer from 198.161.6.8:53 : 179 bytes ;; answer from 198.161.6.8:53 : 179 bytes ;; answer from 198.161.6.8:53 : 79 bytes ;; answer from 198.161.6.8:53 : 173 bytes ;; answer from 198.161.6.8:53 : 173 bytes A) No. If you want help, then please can you provide verifiable facts, including specific examples of a DNS query which produces unexpected or incorrect result.
Subject: Re: [rt.cpan.org #33500] DNS mailing issue
Date: Mon, 25 Feb 2008 08:58:54 -0700 (MST)
To: bug-Net-DNS [...] rt.cpan.org
From: "Andrew Reed" <areed [...] lacombe.ca>
Alright sometimes the emails come back bounced and sometimes they are buffered and sent at a later time sometimes 16 hours late or 11 and sometimes it comes back with the CNAME error Show quoted text
-----Original Message----- From: MAILER-DAEMON@mail.lacombe.ca [mailto:MAILER-DAEMON@mail.lacombe.ca] Sent: Thursday, November 15, 2007 11:59 AM To: *******@lacombe.ca Subject: failure notice Hi. This is the qmail-send program at mail.lacombe.ca. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. <*********@gov.ab.ca>: CNAME lookup failed temporarily. (#4.4.3) I'm not going to try again; this message has been in the queue too long. --- Below this line is a copy of the message. I am in contact with an employee at the government to see how long it takes for the email to get to him. Would you have any idea why this is happening it may not be a DNS error I am just going with the CNAME look up error and what I have found on the internet.
> > <URL: http://rt.cpan.org/Ticket/Display.html?id=33500 > > > On Sun Feb 24 20:27:27 2008, rwfranks@acm.org wrote: > > > Q) Does Squirrelmail depend on Net::DNS? > > find /tmp/squirrelmail-1.4.13 -exec grep 'Net::DNS' {} \; | wc > 0 0 0 > > A) No. > > > > Q) Does mailing ****@gov.ab.ca ever involve resolving a CNAME record? > > gov.ab.ca. 300 IN MX 5 mail1.gov.ab.ca.
gov.ab.ca. 300 IN MX 7 mail2.gov.ab.ca. gov.ab.ca. 900 IN A 142.229.168.32
> gov.ab.ca. 900 IN A 142.229.40.32 > gov.ab.ca. 86400 IN TXT "v=spf1 > ip4:142.229.0.0/16 ip4:199.213.0.0/16 ip4:199.214.0.0/15 ip4: > 198.161.6.0/24 ip4:192.197.228.0/22 ip4:155.15.208.0/24 > ip4:155.15.250.0/24 ip4:139.142.0.0/16 ip4:142.149.0.0/16 ip4 > :142.94.0.0/16 ip4:198.161.170.160/28 ip4:216.123.218.128/28" " > ip4:198.51.156.0/24 ip4:204.101.101.12 ip4:204.104.13 > 5.0/24 ip4:139.142.5.70 -all" > ---- > > [1] gov.ab.ca. 300 IN MX 5
mail1.gov.ab.ca.
> mail1.gov.ab.ca. 86400 IN A > 142.229.224.159 > mail1.gov.ab.ca. 86400 IN A > 142.229.224.160 > > [2] gov.ab.ca. 300 IN MX 7
mail2.gov.ab.ca.
> mail2.gov.ab.ca. 86400 IN A > 199.213.46.194 > mail2.gov.ab.ca. 86400 IN A > 199.213.46.195 > > A) No. > > > > Q) Are responses from authoritative server excessively large? > > check_mx -d gov.ab.ca is-dns1.gov.ab.ca | grep answer > ;; answer from 198.161.6.8:53 : 249 bytes > ;; answer from 198.161.6.8:53 : 79 bytes > ;; answer from 198.161.6.8:53 : 173 bytes > ;; answer from 198.161.6.8:53 : 79 bytes > ;; answer from 198.161.6.8:53 : 482 bytes > ;; answer from 198.161.6.8:53 : 85 bytes > ;; answer from 198.161.6.8:53 : 179 bytes > ;; answer from 198.161.6.8:53 : 179 bytes > ;; answer from 198.161.6.8:53 : 85 bytes > ;; answer from 198.161.6.8:53 : 179 bytes > ;; answer from 198.161.6.8:53 : 179 bytes > ;; answer from 198.161.6.8:53 : 79 bytes > ;; answer from 198.161.6.8:53 : 173 bytes > ;; answer from 198.161.6.8:53 : 173 bytes > > A) No. > > > If you want help, then please can you provide verifiable facts, > including specific examples of a DNS query which produces unexpected or
incorrect result.
> >
Andrew Reed Computer and Information Systems Technologist Town of Lacombe PH:(403)782-6666 ex.213 Web: www.lacombe.ca -- The early bird gets the worm but the second mouse gets the cheese.
From: rwfranks [...] acm.org
Error report was generated by qmail on what appears to be your mail server. Qmail does not use Net::DNS so there is nothing we can do to solve your problem.
On Wed Mar 05 19:31:19 2008, rwfranks@acm.org wrote: Show quoted text
> > Error report was generated by qmail on what appears to be your mail server. > > Qmail does not use Net::DNS so there is nothing we can do to solve your > problem. > >
I share this assement. Feel free to re-open the ticket when there is supporting evidence. --Olaf