This works just fine for me (and there have been releases since 3.0005). It may have just been a
temporary problem, or one that was already resolved. Sorry for the inconvenience.
Thu Sep 14 20:42:46 2006The RT System itself - Status changed from 'new' to 'open'
Thu Sep 14 20:42:47 2006jimw-removetoemail [...] trainedmonkey.com - Status changed from 'open' to 'resolved'