| Subject: | Bug in Customer ID field - Credit card application work flow |
| Date: | Tue, 17 Nov 2020 16:10:54 +0530 |
| To: | bug-Finance-Bank-HDFC [...] rt.cpan.org |
| From: | Sharmila Mathew <sharmila.mathew [...] experionglobal.com> |
Hi team,
Please see that the field provided for entering "Customer ID " is not
supporting the alphabets. It is only allowing numbers in it.
*Bug scenario:-*
*From the mail *
*1. Click the " Get your credit card now" link*
* The user is navigated to the page to enter a mobile number and type a
code that is displayed.*
*2. Enter mobile number and the displayed case sensitive code *
Please provide your mobile number to start your Credit Card application
Mobile Number
Type the code shown (Case Sensitive)
[image: Captcha]
*3. Tick the check box related to authorizing HDFC ...*
*4. Click the "Continue" button*
*It shows *Being an esteemed customer of HDFC Bank, please use Debit Card
or Netbanking authentication for faster processing of your credit card
application
* "Please* login using your Netbanking credentials or Debit Card.
Type in your existing Customer ID *5. The field "Customer ID is allowing
only numbers and NOT any alphabets or characters. *
My net banking "Customer ID" has alphabets, so I am not able to complete
the workflow and apply for a credit card. Again I am not able to use the
Debit card authentication at present as it is lost /blocked.
Thanks and regards,
Sharmila Mathew
--
Confidentiality note: This email message, including any attachment(s), are
for the sole use of the intended recipient(s) and may contain confidential
and/or privileged information. Any unauthorized use, review, disclosure, or
distribution is prohibited. If you are not the intended recipient, please
notify sender immediately by return email, then destroy the original and
all copies of this message.