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This queue is for tickets about the RT-Extension-LifecycleUI CPAN distribution.

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The Basics
Id: 131859
Status: resolved
Priority: 0/
Queue: RT-Extension-LifecycleUI
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Owner: Nobody in particular
Requestors: Joseph.D.Bishop [...] saic.com
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Severity: (no value)
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  Tue Feb 18 13:44:32 2020 Joseph.D.Bishop [...] saic.com - Ticket created
Subject: Troubleshoot rt4.4.4 LifecycleUI
Date: Tue, 18 Feb 2020 18:43:08 +0000
To: "bug-RT-Extension-LifecycleUI [...] rt.cpan.org" <bug-RT-Extension-LifecycleUI [...] rt.cpan.org>
From: "Bishop, Joseph D." <Joseph.D.Bishop [...] saic.com>
Good afternoon, I am running Request Tracker 4.4.4 on Ubuntu 16.04. I have installed RT::Extension::ConfigInDatabase and RT::Extension::LifecycleUI. Made the necessary chances to my SiteConfig file. When trying to run the LifecycleUI I'm getting Internal Error: Couldn't execute the query 'INSERT INTO RTxDatabaseSettings (LastUpdatedBy, Content, Name, ContentType, Creator, LastUpdated, Created) VALUES (?, ?, ?, ?, ?, ?, ?)'Table 'rt4.RTxDatabaseSettings' doesn't exist. Please advise. Thank you, Joseph Bishop Office Phone: 256-971-6684 6725 Odyssey Drive, Huntsville, AL 35806 SAIC.com | Redefining Ingenuity (tm) Show quoted text
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  Tue Feb 18 15:30:27 2020 BPS [...] cpan.org - Correspondence added
On Tue Feb 18 13:44:32 2020, Joseph.D.Bishop@saic.com wrote: Show quoted text
> Good afternoon, > > I am running Request Tracker 4.4.4 on Ubuntu 16.04. I have installed > RT::Extension::ConfigInDatabase and RT::Extension::LifecycleUI. Made > the necessary chances to my SiteConfig file. When trying to run the > LifecycleUI I'm getting Internal Error: Couldn't execute the query > 'INSERT INTO RTxDatabaseSettings (LastUpdatedBy, Content, Name, > ContentType, Creator, LastUpdated, Created) VALUES (?, ?, ?, ?, ?, ?, > ?)'Table 'rt4.RTxDatabaseSettings' doesn't exist. Please advise.
Hi Joseph, You need to run 'make initdb' as part of the installation to create a new table. That step is currently missing from the installation docs, we'll get that updated. Jim
  Tue Feb 18 15:30:28 2020 The RT System itself - Status changed from 'new' to 'open'
  Tue Feb 18 15:30:28 2020 BPS [...] cpan.org - Status changed from 'open' to 'resolved'