Hi,
I have reported this issue long ago. It seems no progress or work around
has been made for this.
I have faced this issue as customer. It looks you are not giving priority
to the customer feedback. Let me know what is the process on fixing the bug
or at least responding to the customer feedback.
Thanks
Rajesh
On Sunday, August 18, 2019, Bugs in Finance-Bank-HDFC via RT <
bug-Finance-Bank-HDFC@rt.cpan.org> wrote:
Show quoted text>
> Greetings,
>
> This message has been automatically generated in response to the
> creation of a trouble ticket regarding:
> "Issue on online banking",
> a summary of which appears below.
>
> There is no need to reply to this message right now. Your ticket has been
> assigned an ID of [rt.cpan.org #130332]. Your ticket is accessible
> on the web at:
>
>
https://rt.cpan.org/Ticket/Display.html?id=130332
>
> Please include the string:
>
> [rt.cpan.org #130332]
>
> in the subject line of all future correspondence about this issue. To do
> so,
> you may reply to this message.
>
> Thank you,
> bug-Finance-Bank-HDFC@rt.cpan.org
>
> -------------------------------------------------------------------------
> Hi Developer team,
>
> I have faced following issue when I paying one of the bill via HDFC online
> banking.
>
> After I have entered my one time password of this particular transaction, I
> have made a double click instead of single click on the ok button.
> It has directly showing your transaction was unsuccessful which is
> misleading the user that transaction was not completed even though money is
> debited from the account.
> There is no clear message on the first transaction was successful put user
> in to confusion.
>
> Work around solution.
> 1. Can double click be avoided to enter to such situation.
> 2. Can user could know some way which one is successful and which is not.
>
> If it is the right group to report this issue could please route it to the
> right person
>
> Thanks and regards
> Rajesh
>
