Bug #125035 for RT-Extension-REST2: Change change owner of ticket via API

Sat Apr 07 18:26:47 2018 aaronk4576 [...] gmail.com - Ticket created

Subject:	Change change owner of ticket via API
Date:	Sat, 7 Apr 2018 18:26:24 -0400
To:	bug-RT-Extension-REST2 [...] rt.cpan.org
From:	Aaron Kovacs <aaronk4576 [...] gmail.com>

The following command returns the error “Could not resolve host Owner": curl -X PUT -H "Content-Type: application/json" -u 'root:password' -d ‘{ “Owner”: {“id”: “root”}}’ http://10.0.0.26:8080/REST/2.0/ticket/5 Without being able to change nested ticket values much of the usefulness of the api is limited. Any help appreciated, Aaron

Tue Jun 26 17:43:35 2018 PUCK [...] cpan.org - Correspondence added

Hey, On Sat Apr 07 18:26:47 2018, aaronk4576@gmail.com wrote: Show quoted text

> The following command returns the error “Could not resolve host > Owner":

This error is coming from curl, not RT. There are several things wrong with your curl command. The payload is: ‘{ “Owner”: {“id”: “root”}}’ The single and double quotes are Unicode characters. They need to be ASCII, so: ' and ". When you change the owner, you need to specify the id, not another hash. The correct command is: curl -X PUT -H "Content-Type: application/json" -u 'root:password' -d '{ "Owner": 1 }' http://10.0.0.26:8080/REST/2.0/ticket/5 Where the ID passed in to Owner is the actual ID, for me it was 12 (go figure). Cheers, Andrew

Tue Jun 26 17:43:35 2018 The RT System itself - Status changed from 'new' to 'open'