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| Subject: | Lifecycle UI - Lifecycles Marked as "Hidden"/GUI Not Working |
| Date: | Fri, 9 Feb 2018 16:02:49 +0000 |
| To: | "bug-RT-Extension-LifecycleUI [...] rt.cpan.org" <bug-RT-Extension-LifecycleUI [...] rt.cpan.org> |
| From: | "Schreyer, Nicolas <CTR>" <nicolas.schreyer [...] associates.hq.dhs.gov> |
Hello,
We're having issues with a new RT installation with the Lifecycle UI extension. When cloning an existing ticket lifecycle or creating a new one, it shows marked as "hidden" and when you attempt to modify it, there are no tools available, the buttons do nothing as well. Is there a setting needed to enable this?
Thank you and please let me know if you need any more information to help troubleshoot.
RT-Extension-LifecycleUI-0.02
Perl v5.16.3
Linux RT-Server 3.10.0-693.11.6.el7.x86_64 #1 SMP Thu Dec 28 14:23:39 EST 2017 x86_64 x86_64 x86_64 GNU/Linux
[cid:image001.png@01D3A194.B6419760]
[cid:image003.png@01D3A195.853B9570]
Asset Lifecycle comes prepopulated; cloning it works as well, and it is not shown as "hidden"
[cid:image002.png@01D3A194.F9BDBEB0]
Nick Schreyer
CTR Security Engineering
Defense Point Security LLC
Department of Homeland Security - MGMT/OCIO/ITSO/RMD
Mobile: 512-560-6651
Email: nicolas.schreyer@associates.hq.dhs.gov<mailto:nicolas.schreyer@associates.hq.dhs.gov>