| Subject: | About RT Extension ReportSpam |
| Date: | Wed, 31 Jan 2018 08:18:40 +0000 |
| To: | "bug-RT-Extension-ReportSpam [...] rt.cpan.org" <bug-RT-Extension-ReportSpam [...] rt.cpan.org> |
| From: | Olli Leppänen <olli.leppanen [...] utu.fi> |
Hello!
Not actually a bug, rather question about the extension we are wondering - as an administrator do I have any possibility to mark ticket as non-spam? Our problem are the users who marks tickets as spam accidentally and our only way to dismiss the spam-mark is to contact the one who we think marked the ticket as spam.
So my question for you is - is there any way for us to un-spam tickets, which are actually not spam at all?
Best Regards,
Olli Leppänen
IT Services
University of Turku, Finland
+358 40 59 33 536
olli.leppanen@utu.fi