| Subject: | sometimes undefined $return_ref variable in TakeAction.pm |
| Date: | Wed, 29 Nov 2017 15:59:27 +0100 |
| To: | bug-RT-Extension-CommandByMail [...] rt.cpan.org |
| From: | Petr Hanousek <petr.hanousek [...] gmail.com> |
Greetings,
we have configured RT lifecycle of the ticket like this:
new => [qw(open stalled resolved rejected deleted)],
open => [qw(new stalled feedback resolved rejected deleted)],
So when you try to set the ticket status to "feedback" on it's creation,
it's not possible.
I'd expect that if I try to do this via CbM, it should notice not-alowed
action and treat it somehow (maybe avoid that command?). And not to
crash with:
Can't call method "ObjectId" on an undefined value at
/opt/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
line 79.
Stack:
[/opt/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:79]
[/opt/rt4/sbin/../local/lib/RT/Interface/Email.pm:1644]
[/opt/rt4/sbin/../local/lib/RT/Interface/Email.pm:1449]
[/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61]
procmail: Program failure (75) of "/opt/rt4/bin/rt-mailgate"
Could you please secure situations where $return_ref variable in
TakeAction.pm on line 76 remains undefined?
Thank you, Petr