Unable to set worked time for days in the past. It always adds the time to the current day.
Thanks,
Lloyd Stacy
IT Administrator-Applications
Appalachian Wireless
129 Technology Trail
Ivel, KY 41642
(800) 438-2355 Ext 147
Mon Nov 06 08:39:22 2017BPS [...] cpan.org - Correspondence added
On Mon Nov 06 08:17:28 2017, LStacy@ekn.com wrote:
Show quoted text
> Unable to set worked time for days in the past. It always adds the
> time to the current day.
Hi Lloyd,
Make sure you run the 'make initdb' step to add two custom fields to your system. Also make sure users have rights to update those custom fields because the worked date is stored there.
Jim
Mon Nov 06 08:39:23 2017The RT System itself - Status changed from 'new' to 'open'
Mon Nov 06 08:39:23 2017BPS [...] cpan.org - Status changed from 'open' to 'resolved'