Subject: | Custom Field of Tag is not working properly |
Date: | Fri, 27 Jan 2017 16:28:13 -0500 (EST) |
To: | bug-RT-Extension-Tags [...] rt.cpan.org |
From: | Autumn Leonard <autumnr [...] castlebranch.com> |
We've installed the latest version of Tags (.03) to the latest version of RT (4.4.1). I was able to create the custom field for enter multiple tags, I was able to add values (2) and made it Global. I've confirmed in the database the both the custom field and custom values are there. However, when I try to add a tag to a ticket, it does not appear to be working. I do not see the auto-complete for the values that I created and when I type one of the values that should auto-complete, it is not saving. When I try to free form a new value in the field that is not saving either. Have we missed a step in the install? What do we need to do to get this to work properly?
Autumn Leonard
--
Autumn Leonard
Implementation Manager
CastleBranch Corporation
1844 Sir Tyler Drive
Wilmington, NC 28405
P: 910-815-3880, ext.7159
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