Bug #119852 for RT-Extension-Tags: Tags not updating when they are transactions

Fri Jan 13 17:17:12 2017 scapaloff [...] cs.columbia.edu - Ticket created

Subject:	Tags not updating when they are transactions
Date:	Fri, 13 Jan 2017 16:49:35 -0500
To:	bug-RT-Extension-Tags [...] rt.cpan.org
From:	Sean Capaloff-Jones <scapaloff [...] cs.columbia.edu>

Hello, I am using Tags, fresh install, and I am not able to save the tag in the database. I've tried using a custom Tag and the default one with make initdb. Any help would be appreciated. Thanks, Sean -- *Sean Capaloff-Jones* PHP Programmer IT Infrastructure and Support Computer Science Department Columbia University 212-939-7033

Tue Jan 17 08:39:40 2017 cbrandt [...] cpan.org - Correspondence added

On Fri Jan 13 17:17:12 2017, scapaloff@cs.columbia.edu wrote: Show quoted text

> Hello, > > I am using Tags, fresh install, and I am not able to save the tag in the > database. I've tried using a custom Tag and the default one with make > initdb. > > Any help would be appreciated. > > Thanks, > > Sean >

Hi Sean, Have you tested as root or another admin user? It could be a rights issue. Also, what version of RT are you using? And are you using version 0.03 of the Tags extension? Thanks, Jim

Tue Jan 17 08:39:40 2017 The RT System itself - Status changed from 'new' to 'open'

Thu Jan 19 16:44:19 2017 scapaloff [...] cs.columbia.edu - Correspondence added

Subject:	Re: [rt.cpan.org #119852] Tags not updating when they are transactions
Date:	Thu, 19 Jan 2017 16:43:57 -0500
To:	bug-RT-Extension-Tags [...] rt.cpan.org
From:	Sean Capaloff-Jones <scapaloff [...] cs.columbia.edu>

Jim, It's the newer version of RT and I just installed the newest version of Tags. I ran it as the admin and as a regular user whose group has elevated permissions - does that count as an admin? It might just not be for what I want it to be for... It doesn't really seem like it is for internal tracking and usage, but more for unprivileged users. Is that right? Thanks, Sean On Tue, Jan 17, 2017 at 8:39 AM, Jim Brandt via RT < bug-RT-Extension-Tags@rt.cpan.org> wrote: Show quoted text

> <URL: https://rt.cpan.org/Ticket/Display.html?id=119852 > > > On Fri Jan 13 17:17:12 2017, scapaloff@cs.columbia.edu wrote:

> > Hello, > > > > I am using Tags, fresh install, and I am not able to save the tag in the > > database. I've tried using a custom Tag and the default one with make > > initdb. > > > > Any help would be appreciated. > > > > Thanks, > > > > Sean > >

> > Hi Sean, > > Have you tested as root or another admin user? It could be a rights issue. > Also, what version of RT are you using? And are you using version 0.03 of > the Tags extension? > > Thanks, > Jim > >

-- *Sean Capaloff-Jones* PHP Programmer IT Infrastructure and Support Computer Science Department Columbia University 212-939-7033

Tue Feb 21 09:05:43 2017 BPS [...] cpan.org - Correspondence added

On Thu Jan 19 16:44:19 2017, scapaloff@cs.columbia.edu wrote: Show quoted text

> Jim, > > It's the newer version of RT and I just installed the newest version of > Tags. I ran it as the admin and as a regular user whose group has elevated > permissions - does that count as an admin?

We just released a new version, 0.04, that should work with RT 4.4. Could you upgrade and test? Show quoted text

> > It might just not be for what I want it to be for... It doesn't really seem > like it is for internal tracking and usage, but more for unprivileged > users. Is that right?

It's general purpose, so could be internal or external. It's meant to provide an easy way to use existing tag values but also add new ones as needed.

Tue Feb 21 09:05:48 2017 BPS [...] cpan.org - Status changed from 'open' to 'resolved'

Tue Feb 21 09:05:48 2017 BPS [...] cpan.org - Fixed in 0.04 added