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This queue is for tickets about the RT-Extension-AdminConditionsAndActions CPAN distribution.

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The Basics
Id: 119083
Status: open
Priority: 0/
Queue: RT-Extension-AdminConditionsAndActions
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Owner: Nobody in particular
Requestors: jannae [...] gmail.com
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History Show all quoted text
  Wed Nov 30 17:47:23 2016 jannae [...] gmail.com - Ticket created
Subject: Extension not compatible with RTIR?
Date: Wed, 30 Nov 2016 17:46:50 -0500
To: bug-RT-Extension-AdminConditionsAndActions [...] rt.cpan.org
From: Jannae Jacks <jannae [...] gmail.com>
Excited to see an update to this for RT 4.4, but during testing I am finding it throws errors with RTIR. This error is thrown when accessing the RTIR index page. [28249] [Wed Nov 30 22:43:09 2016] [error]: Can't call method "child" on an undefined value at /opt/rt4/local/plugins/RT-Extension-AdminConditionsAndActions/html/Callbacks/AdminConditionsAndActions/Elements/Tabs/Privileged line 53. Stack: [/opt/rt4/local/plugins/RT-Extension-AdminConditionsAndActions/html/Callbacks/AdminConditionsAndActions/Elements/Tabs/Privileged:53] [/opt/rt4/share/html/Elements/Tabs:1110] [/opt/rt4/local/plugins/RT-IR/html/RTIR/index.html:49] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375] [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
  Thu Dec 01 08:14:51 2016 cbrandt [...] cpan.org - Correspondence added
On Wed Nov 30 17:47:23 2016, jannae@gmail.com wrote: Show quoted text
> Excited to see an update to this for RT 4.4, but during testing I am > finding it throws errors with RTIR. > > This error is thrown when accessing the RTIR index page. > > [28249] [Wed Nov 30 22:43:09 2016] [error]: Can't call method "child" > on an > undefined value at > /opt/rt4/local/plugins/RT-Extension- > AdminConditionsAndActions/html/Callbacks/AdminConditionsAndActions/Elements/Tabs/Privileged > line 53. > > > Stack: > > > [/opt/rt4/local/plugins/RT-Extension- > AdminConditionsAndActions/html/Callbacks/AdminConditionsAndActions/Elements/Tabs/Privileged:53] > > [/opt/rt4/share/html/Elements/Tabs:1110] > > [/opt/rt4/local/plugins/RT-IR/html/RTIR/index.html:49] > > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696] > > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375] > > [/opt/rt4/share/html/autohandler:53] > (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
Yes, we discovered this recently as well. It's due to the re-arrangement of the RTIR menus. We'll be working on a fix.
  Thu Dec 01 08:14:51 2016 The RT System itself - Status changed from 'new' to 'open'