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This queue is for tickets about the RT-Extension-TimeTracking CPAN distribution.

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The Basics
Id: 119011
Status: resolved
Priority: 0/
Queue: RT-Extension-TimeTracking
People
Owner: Nobody in particular
Requestors: manderson [...] gwic.com
Cc:
AdminCc:
Bug Information
Severity: (no value)
Broken in: (no value)
Fixed in: (no value)

History Show all quoted text
  Mon Nov 28 11:23:24 2016 manderson [...] gwic.com - Ticket created
CC: "Dave Lloyd" <dlloyd.gwic-po.gwic-domain [...] gwic.com>
Subject: Fwd: Error in TimeTracking
Date: Mon, 28 Nov 2016 09:22:56 -0700
To: <bug-RT-Extension-TimeTracking [...] rt.cpan.org>
From: "Matt Anderson" <manderson [...] gwic.com>
I installed the TimeTracking extension in 4.2 and now I get this error. My version of RT is RT 4.2.12. I installed the patch and ran the "make initdb". I gave permissions to read and write the two custom fields to Everyone. I followed the instructions. I am not sure if this is a bug or if I did something wrong. I installed several other extensions without any issues. Matt Show quoted text
>>> Matt Anderson 11/28/2016 9:06 AM >>>
This is the error in TimeTracking. I am researching it. [9985] [Mon Nov 28 14:13:13 2016] [warning]: Couldn't parse date 'today-1' by Time::ParseDate (/opt/rt4/sbin/../lib/RT/Date.pm:231) [9979] [Mon Nov 28 14:14:05 2016] [error]: Error during compilation of /opt/rt4/local/plugins/RT-Extension-TimeTracking/html/Callbacks/RT-Extension-TimeTracking/Ticket/Elements/ShowBasics/EndOfList: Bareword found where operator expected at /opt/rt4/local/plugins/RT-Extension-TimeTracking/html/Callbacks/RT-Extension-TimeTracking/Ticket/Elements/ShowBasics/EndOfList line 36, near "s/:/\\:/gr" syntax error at /opt/rt4/local/plugins/RT-Extension-TimeTracking/html/Callbacks/RT-Extension-TimeTracking/Ticket/Elements/ShowBasics/EndOfList line 36, near "s/:/\\:/gr" Stack: [/usr/local/share/perl5/HTML/Mason/Interp.pm:450] [/usr/local/share/perl5/HTML/Mason/Request.pm:1127] [/usr/local/share/perl5/HTML/Mason/Request.pm:1060] [/usr/local/share/perl5/HTML/Mason/Request.pm:1239] [/opt/rt4/share/html/Ticket/Elements/ShowBasics:92] [/opt/rt4/share/html/Ticket/Elements/ShowSummary:55] [/opt/rt4/share/html/Widgets/TitleBox:56] [/opt/rt4/share/html/Ticket/Elements/ShowSummary:57] [/opt/rt4/share/html/Ticket/Display.html:62] [/opt/rt4/share/html/Widgets/TitleBox:56] [/opt/rt4/share/html/Ticket/Display.html:63] [/opt/rt4/share/html/Ticket/autohandler:66] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:681] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:369] [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208) [9983] [Mon Nov 28 14:14:32 2016] [warning]: Use of uninitialized value $_ in hash element at /opt/rt4/local/plugins/RT-Extension-TimeWorkedReport/html/Tools/Reports/TimeWorkedReport.html line 113, <GEN54> line 111. (/opt/rt4/local/plugins/RT-Extension-TimeWorkedReport/html/Tools/Reports/TimeWorkedReport.html:113)
  Tue Nov 29 08:25:14 2016 cbrandt [...] cpan.org - Correspondence added
On Mon Nov 28 11:23:24 2016, manderson@gwic.com wrote: Show quoted text
> I installed the TimeTracking extension in 4.2 and now I get this > error. > > My version of RT is RT 4.2.12. > > I installed the patch and ran the "make initdb". I gave permissions > to read and write the two custom fields to Everyone. > > I followed the instructions. I am not sure if this is a bug or if I > did something wrong. I installed several other extensions without any > issues. > > Matt
Hi Matt, What version of the extension do you have? What steps did you perform to cause the error? Is it just loading the ticket display page? Jim
  Tue Nov 29 08:25:14 2016 The RT System itself - Status changed from 'new' to 'open'
  Tue Nov 29 08:56:26 2016 manderson [...] gwic.com - Correspondence added
Subject: RE: [rt.cpan.org #119011] Fwd: Error in TimeTracking
Date: Tue, 29 Nov 2016 06:55:39 -0700
To: <bug-RT-Extension-TimeTracking [...] rt.cpan.org>
From: "Matt Anderson" <manderson [...] gwic.com>
Jim, Thank you for the quick response! This is the name of the directory created from the tar file. RT-Extension-TimeTracking-0.08 So the version is 0.08. Yes, the error happens when i try to go to the main ticket display page. Thanks,Matt -------- Original message --------From: Jim Brandt via RT <bug-RT-Extension-TimeTracking@rt.cpan.org> Date: 11/29/16 6:26 AM (GMT-07:00) To: Matt Anderson <manderson@gwic.com> Subject: [rt.cpan.org #119011] Fwd: Error in TimeTracking <URL: https://rt.cpan.org/Ticket/Display.html?id=119011 > On Mon Nov 28 11:23:24 2016, manderson@gwic.com wrote: Show quoted text
> I installed the TimeTracking extension in 4.2 and now I get this > error. > > My version of RT is RT 4.2.12. > > I installed the patch and ran the "make initdb". I gave permissions > to read and write the two custom fields to Everyone. > > I followed the instructions. I am not sure if this is a bug or if I > did something wrong. I installed several other extensions without any > issues. > > Matt
Hi Matt, What version of the extension do you have? What steps did you perform to cause the error? Is it just loading the ticket display page? Jim
  Thu Aug 17 11:21:39 2017 cbrandt [...] cpan.org - Correspondence added
On Tue Nov 29 08:56:26 2016, manderson@gwic.com wrote: Show quoted text
> Jim, > Thank you for the quick response! > This is the name of the directory created from the tar file. > RT-Extension-TimeTracking-0.08 > So the version is 0.08. > Yes, the error happens when i try to go to the main ticket display > page. > Thanks,Matt
Sorry for the long delay. It turns out a perl 5.14 feature was added which caused errors in perl 5.10. That bit of code has been re-worked to work on 5.10 in version 0.09.
  Thu Aug 17 11:21:40 2017 cbrandt [...] cpan.org - Status changed from 'open' to 'resolved'