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This queue is for tickets about the RT-Extension-CommandByMail CPAN distribution.

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The Basics
Id: 118531
Status: rejected
Priority: 0/
Queue: RT-Extension-CommandByMail
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Owner: Nobody in particular
Requestors: Brian.Dunbar [...] von.ca
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Bug Information
Severity: (no value)
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History Show all quoted text
  Fri Oct 28 14:16:51 2016 Brian.Dunbar [...] von.ca - Ticket created
Subject: trouble with CommandByMail
Date: Fri, 28 Oct 2016 18:16:26 +0000
To: "bug-RT-Extension-CommandByMail [...] rt.cpan.org" <bug-RT-Extension-CommandByMail [...] rt.cpan.org>
From: "Dunbar, Brian" <Brian.Dunbar [...] von.ca>
Hello I installed CommandByMail and patched it. On RT 4.4.0 Debian install I have tried to send emails with commands to my RT but they are not being acted on.I found this in my syslog. Can you tell me what is wrong with my install? [28552] Couldn't load RT::Interface::Email::Action::CommandByMail: Can't locate RT/Interface/Email/Action/CommandByMail.pm in @INC (you may need to install the RT::Interface::Email::Action::CommandByMail: RT: [28552] Couldn't load RT::Interface::Email::Action::CommandByMail: Can't locate RT/Interface/Email/Action/CommandByMail.pm in @INC (you may need to install the RT::Interface::Email::Action::CommandByMail module) (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/local/plugins/RT-Extension-cd/lib /opt/rt4/sbin/../lib /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.20.2 /usr/local/share/perl/5.20.2 /usr/lib/x86_64-linux-gnu/perl5/5.20 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.20 /usr/share/perl/5.20 /usr/local/lib/site_perl . /etc/apache2) at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 290, <DATA> line 755.
  Sat Oct 29 01:51:20 2016 cpan [...] chmrr.net - Correspondence added
On 2016-10-28T14:16:51-04:00, Brian.Dunbar@von.ca wrote: Show quoted text
> Hello I installed CommandByMail and patched it. On RT 4.4.0 Debian > install > I have tried to send emails with commands to my RT but they are not > being acted on.I found this in my syslog. Can you tell me what is > wrong with my install?
This instance is for reporting bugs, not for support requests. Please try the RT mailing lists: https://bestpractical.com/resources#block-yui_3_17_2_23_1454353690437_7539 - Alex
  Sat Oct 29 01:51:20 2016 The RT System itself - Status changed from 'new' to 'open'
  Sat Oct 29 01:51:26 2016 cpan [...] chmrr.net - Status changed from 'open' to 'rejected'