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This queue is for tickets about the RT-Extension-CommandByMail CPAN distribution.

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Id: 105301
Status: new
Priority: 0/
Queue: RT-Extension-CommandByMail
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Owner: Nobody in particular
Requestors: student1917 [...] ad.uconn.edu
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  Wed Jun 17 13:33:11 2015 student1917 [...] ad.uconn.edu - Ticket created
Subject: Non existent values within custom fields
Date: Wed, 17 Jun 2015 17:32:50 +0000
To: "'bug-RT-Extension-CommandByMail [...] rt.cpan.org'" <bug-RT-Extension-CommandByMail [...] rt.cpan.org>
From: "Keen, Benjamin (SAIT Student)" <student1917 [...] ad.uconn.edu>
Good afternoon, I would like to report what appears to be a bug. When sending a command by email and using "custom fields", if the user defines a value for the given field that does not exist, RT assigns the wrong value to the ticket. It appears as if the database retains the default value, but the web interface displays the wrong information Regards, RT Version: 4.2.9 CommandByMail Version: 1.00