Subject: | Doesn't validate tickets created in SelfService |
The extension provides the following callbacks for ticket creation pages:
html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Create.html/BeforeCreate
html/Callbacks/RT-Extension-MandatoryOnTransition/m/ticket/create/BeforeCreate
These are what actually implement the validation. There should be a corresponding callback for SelfService/Create.html.