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This queue is for tickets about the RT-Extension-MandatoryOnTransition CPAN distribution.

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The Basics
Id: 104434
Status: open
Priority: 0/
Queue: RT-Extension-MandatoryOnTransition

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Owner: Nobody in particular
Requestors: max [...] tcen.ru
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Bug Information
Severity: (no value)
Broken in: 0.09_01
Fixed in: (no value)



Subject: Mandatory timeworked does not work for me
Date: Thu, 14 May 2015 18:07:35 +0300
To: bug-RT-Extension-MandatoryOnTransition [...] rt.cpan.org
From: Max Kosmach <max [...] tcen.ru>
Hi I add for my test queue '* -> resolved' => [ 'TimeWorked', 'CF.test', ], If Timeworked empty I can't set status to 'resolved' and this is ok But if fill Time Worked filed ad Modify.html page I can't set status to resolved too. I see the same "TimeWorked is required when changing Status to resolved". After some digging I see in Ticket/ModifyAll.html/Default and Ticket/Modify.html/Default $RT::Extension::MandatoryOnTransition::CORE_FOR_UPDATE{TimeWorked} = "TimeWorked"; Maybe it should be $RT::Extension::MandatoryOnTransition::CORE_FOR_UPDATE{TimeWorked} = "UpdateTimeWorked"; -- With best wishes Max
Hi Max, I just tried a similar test with the extension on RT 4.4 and it behaved as I expected. I clicked on Basics and changed status with no Time Worked, I got a message. When I added Time Worked, it allowed me to change the status. Do you still see the problem you reported? If so, which version of RT? Thanks, Jim