Subject: | RT4: hide 'Repeating tab' if "Original Ticket" field is disabled |
Date: | Tue, 24 Feb 2015 17:23:56 +0000 |
To: | "'bug-RT-Extension-RepeatTicket [...] rt.cpan.org'" <bug-RT-Extension-RepeatTicket [...] rt.cpan.org> |
From: | Lisa Tomalty <ltomalty [...] uwaterloo.ca> |
Hello,
If you enable the 'Original Ticket' Custom field for a queue to use Repeating
Tickets/Recurrence on that queue, it seems you also will have the Repeating/
Recurrence tab for all queues.
Can this be changed so that you will only see the Repeating/Recurrence tab if
'Original' Ticket CF is enabled for the queue the ticket is in?
Please let me know if this can be done.
Thank you
Lisa :)
Lisa Tomalty
Manager, Customer Relations and Support
IST Account Representative, Faculty of Arts
Information Systems and Technology
University of Waterloo
(519)888-4567 x 35873
MC2021/PAS1083
ltomalty@uwaterloo.ca<mailto:ltomalty@uwaterloo.ca>