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This queue is for tickets about the RT-Extension-SummaryByUser CPAN distribution.

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The Basics
Id: 101822
Status: open
Priority: 0/
Queue: RT-Extension-SummaryByUser
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Owner: Nobody in particular
Requestors: Daniel.Schwager [...] dtnet.de
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Bug Information
Severity: (no value)
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  Thu Jan 29 12:09:09 2015 Daniel.Schwager [...] dtnet.de - Ticket created
Subject: Update to RT 4.2.x ?
Date: Thu, 29 Jan 2015 17:08:56 +0000
To: "'bug-RT-Extension-SummaryByUser [...] rt.cpan.org'" <bug-RT-Extension-SummaryByUser [...] rt.cpan.org>
From: Daniel Schwager <Daniel.Schwager [...] dtnet.de>
Hi, i asked Ruslan (the developer of this plugin) for an update to 4.2.x, but does not work for bps anymore. Question: Is there a plan to update this great plugin to work the current version RT 4.2.x? regards Danny (1) Readme http://cpansearch.perl.org/src/ALEXMV/RT-Extension-SummaryByUser-1.01/README
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  Thu Jan 29 12:44:34 2015 falcone [...] bestpractical.com - Correspondence added
Subject: Re: [rt.cpan.org #101822] Update to RT 4.2.x ?
Date: Thu, 29 Jan 2015 12:44:31 -0500
To: Daniel Schwager via RT <bug-RT-Extension-SummaryByUser [...] rt.cpan.org>
From: Kevin Falcone <falcone [...] bestpractical.com>
On Thu, Jan 29, 2015 at 12:09:10PM -0500, Daniel Schwager via RT wrote: Show quoted text
> i asked Ruslan (the developer of this plugin) for an update to 4.2.x, but does not work for bps anymore. > > Question: Is there a plan to update this great plugin to work the current version RT 4.2.x?
I spent an afternoon poking at 4.2 compatibility a while back (I'm the one who wrote the relevant notes in the README). Making it support 4.0 and 4.2 seemed quite difficult given the refactorings in 4.2 https://github.com/bestpractical/rt-extension-summarybyuser/commit/9203dbff54fabe2474b74f2ba25cecc11fb63448 You should be able to build charts of most of the information in 4.2 given the improvements. I'm unlikely to have time to make this work on 4.2 unless a client reaches out and needs it. It's possible another BPS engineer will have time, but that's unclear. -kevin
  Thu Jan 29 12:44:35 2015 The RT System itself - Status changed from 'new' to 'open'
  Fri Jan 30 03:26:08 2015 Daniel.Schwager [...] dtnet.de - Correspondence added
Subject: RE: [rt.cpan.org #101822] Update to RT 4.2.x ?
Date: Fri, 30 Jan 2015 08:25:54 +0000
To: "'bug-RT-Extension-SummaryByUser [...] rt.cpan.org'" <bug-RT-Extension-SummaryByUser [...] rt.cpan.org>
From: Daniel Schwager <Daniel.Schwager [...] dtnet.de>
Hi Kevin, Show quoted text
> You should be able to build charts of most of the information in 4.2
Show quoted text
> given the improvements.
Yes, you are right. I think the chart-feature could be the right direction. Did you think about adding an additional "x-Group by" section (beside of the current "(y-)Group by" section. ? E.g. Adding 'Owner' to the current "y-group-by"-section and adding 'State' to the suggested "x-Group by" could be like this: [cid:image001.png@01D03C6E.BE34B9E0] regards Danny

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